Model Mechanics t/a One Stop RC Hobbies
ABN 20 243 478 781
EXCHANGES AND REFUNDS
We gladly refund or exchange under the following terms and conditions
If you receive a product that is defective, it is important that you contact us immediately for instructions
One Stop RC Hobbies may refuse an order for any product at its sole descretion if it believes that the order contravenes the Acceptable Usage Policy or might be a fraudulent order.
AVAILABLE TO ORDER
An item that is currently not in stock but is flagged “Available to Order” will be ordered from our suppliers once your order is received. Some products are local but many products come from overseas, please allow 1-4 weeks for these items however this ETA may vary depending on the supplier. If you require a delivery time for these products, please email us for a ETA.
DELIVERY WITHIN AUSTRALIA
Some products are not suitable to be freighted in Australia Post Satchels as it may result in the goods being damaged in transit.
Goods considered to be “hazardous” or “dangerous” by Australia Post cannot be shipped in Australia Post Satchels. Items such as fuel, spray cans,batteries.
Currently our online shop is only automated to deliver within Australia. If you are from outside Australia, you can email us with your order details and your shipping address. The cost of your order, including freight will then be calculaqted and we will email your total cost back to you. If you then wish to proceed with the order, a direct deposit into our bank account will be required prior to the order being shipped. (refer below for direct deposit). Any import taxes or other charges that may be charged when receiving your goods are at the customers cost.
Freight costs are based on the combined weight of the product(s) ordered or cubic weight for large items.
Payment will be processed at time of order.
We have several payment options for your convenience.
We prefer Paypal. http://www.paypal.com.au/au
We gladly accept Mastercard and Visa, but only when presented in store at Rydalmere.
You can order via email and direct deposit your payment into our bank account. When we have received your email order, we will give you the cost of your order including freight. You will also be provided with a reference number which we require you to use when you transfer your funds into our bank account. This reference number is needed to match your payment with your order. Once your payment is received your order will be despatched. Please allow 2-3 business days for your funds to be received into our bank account.
Bank Account Details:-
Name: Model Mechanics
BSB: 06 2174
Personal cheques are not accepted.
Price Match Guarantee conditions
Price match must be in Sydney
Price match does not include postage
Price match only includes stock that is instore from competitor, and in stock at One Stop RC Hobbies.
Price match excludes clearance stock
FOR FURTHER INFORMATION PLEASE CALL US ON 02 9684 1167 or email us at